---
title: Introduction
source: https://wpdoc.webkul.com/medical-prescription/documentation/
---

# Introduction

<a class="doc-image-link" href="./assets/storefront-shop.webp"><img src="./assets/storefront-shop.webp" alt="Online pharmacy storefront with prescription-gated products" /></a>

**Medical Prescription Attachment for WooCommerce** lets you run your WooCommerce store like a real pharmacy. It stops customers from buying prescription‑only medicines until they upload a valid doctor's prescription, and it gives your team a simple review desk to **approve or reject** each upload before the order moves forward.

You decide which products need a prescription — a single product, or every product inside chosen categories. Customers see a clear "prescription required" label on those items and are prompted to attach their document at the point of purchase. Nothing ships until an admin has verified the paperwork.

> This documentation covers plugin **version 1.3.x**, including the newer **OCR & AI reader**, **My Pill Box** organizer, and **frontend prescription search** features.

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## What this plugin does

- **Gates medicines** — mark products (or whole categories) as *prescription required*.
- **Collects prescriptions** — a drag‑and‑drop upload box on the product, cart, checkout, or order page.
- **Blocks checkout** — customers can't place a gated order until a file is attached (unless *Attach Later* is enabled).
- **Verifies uploads** — admins review each prescription and set it to **Approved** or **Rejected**.
- **Keeps everyone informed** — automatic emails to the customer and the store admin, plus order notes on every status change.
- **Reads the prescription for you** — optional on‑device OCR extracts doctor, date, and medicines, with an AI fallback for handwriting.

---

## Who it's for

| Store type | Why it fits |
| --- | --- |
| Online pharmacies | Enforce a prescription before dispensing scheduled/Rx‑only drugs. |
| Clinics & wellness stores | Require a doctor's note for regulated supplements or devices. |
| Veterinary & specialty shops | Collect authorization documents before fulfilment. |
| Any store needing document approval | Reuse the upload‑and‑approve flow for any "attach a document to buy" scenario. |

---

## Key concepts at a glance

- **Gated product** — a product that requires a prescription, set per‑product or by category.
- **Prescription** — one or more files (JPG, PNG, PDF, DOC/DOCX) a customer attaches to an order.
- **Status** — every gated order carries a prescription status: *Attachment Pending → Pending → Approved / Rejected*. See [Prescription Statuses](https://wpdoc.webkul.com/medical-prescription/documentation/prescription-statuses.html).
- **Review desk** — the admin **Orders** screen where staff open, read, and decide on each prescription.

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## Explore the demo

Our [**live demo store**](https://medical-prescription-for-woocommerce.wcdemo.webkul.com/) is a working online pharmacy. Browse the **Prescription Medicines** category to see gated products, add one to your cart, and watch the upload box appear at checkout.

- 🔗 **Live Demo:** <https://medical-prescription-for-woocommerce.wcdemo.webkul.com/>
- 🛒 **Buy Now:** [CodeCanyon](https://codecanyon.net/item/medical-prescription-attachment-plugin-for-woocommerce/24649311)

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## Support

Have a question or run into an issue? Raise a ticket and our team will help.

- 🎟 **Support Portal:** <https://webkul.uvdesk.com/>
- 📧 **Email:** [support@webkul.com](mailto:support@webkul.com)
- 🎫 **Ticket:** <https://webkul.com/ticket/>
