--- title: Vendor Order Management source: https://wpdoc.webkul.com/woocommerce-marketplace/documentation/vendor-order-management.html --- # Vendor Order Management order-management Vendors can manage all order-related activities directly from the **Vendor Dashboard** under the **Order History** section. --- ## Access Order History - Vendors navigate to **Order History** from the Vendor Dashboard. - Displays a list of all orders related to the vendor’s products. --- ## View Order Details - Click on the **View** button to open complete order details. - Vendors can: - View customer and product information - View an **Order summary line and subtotal** to quickly understand the order's financial details - Upload a **custom invoice** for the order - Manage order-related actions Order Details View --- ## Upload Custom Invoice - Vendors can upload their **personalized invoice file** directly from the order details page. - Supported if invoice upload is enabled by the admin. --- ## Update Order Status - Vendors can update the **order status** as required. Order Status Update - After updating: - The change is recorded automatically in **Order Notes**. Order Notes --- ## Print Invoice - Vendors can print the invoice by clicking the **Print Invoice** button. - The button is available at the **top-right corner** of the order details page. Seller Invoice button **Invoice Preview** Seller Invoice Print --- ## Generate Refund (Vendor End) Vendors can generate refund requests for eligible orders. ### Steps to Generate a Refund 1. Navigate to **Order History** in the Vendor Dashboard. 2. Click **View** for the order to be refunded. Order History 3. On the order details page, click the **Refund** tab (visible at the top). Refund Tab 4. Configure the refund options: - Refund Quantity - Refund Shipping (optional) - Restock Refunded Items (optional) 5. Click on **Refund Manually**. Approve Refund --- ## Refund Confirmation - After successful refund: - A message **“Refunded successfully”** appears at the top of the page. - The refunded amount is reflected under the **Order Total** section. Approve Refund --- ## Summary - Vendors can: - View and manage orders - Upload and print invoices - Update order status - Generate refunds manually - All actions are tracked and updated in the order history and notes. ---