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title: Vendor Queries Management
source: https://wpdoc.webkul.com/woocommerce-marketplace/documentation/vendor-queries-management.html
---

# Vendor Queries Management

<a class="doc-image-link" href="./assets/queries.png"><img src="./assets/queries.png" alt="Queries List" /></a>

The **Vendor Queries Management** feature allows vendors to raise questions or concerns directly to the marketplace admin.

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## Manage Vendor Queries

This section provides a dedicated interface for handling vendor inquiries.

### Navigation Path

- **Marketplace → Queries**

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### Vendor Query List

The admin can view all queries raised by vendors, including:
- Vendor name
- Query subject
- Query message
- Date of submission

This helps the admin track and manage vendor communications efficiently.

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### Reply to Vendor Queries

- Admin can respond to vendor queries directly from the admin panel.
- Click the **Reply** button against a specific query.
- The response is sent to the vendor for further communication or clarification.
- **Threaded View**: Both the vendor and admin can view the entire back-and-forth conversation as a threaded chat history to easily track the context of the issue.

<a class="doc-image-link" href="./assets/admin-answered-to-query.png"><img src="./assets/admin-answered-to-query.png" alt="Admin Answered to Query Thread" /></a>

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## Summary – Vendor Queries Management

- Vendors can communicate directly with the admin
- Admin can view and manage all vendor queries from a single location
- Enables faster resolution of vendor issues
- Improves vendor–admin communication within the marketplace

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