Product & Category Setup
There are two ways to make a product require a prescription: mark it individually, or gate an entire category. You can mix both.
Option 1 — Mark a single product
Use this when only specific products need a prescription.
- Open the product in Products → All Products → (edit).
- Find the plugin's Prescription option in the product data / meta area.
- Turn on Prescription required for that product.
- (Optional) Add "what counts as a valid prescription" guidance text that shows on the product page.
- Update the product.
The product now shows the Prescription Required label on the storefront and triggers the attach box for gated checkout.
Option 2 — Gate a whole category
Use this when every product in a category is prescription‑only (e.g. Prescription Medicines, Antibiotics, Insulin).
- Go to the plugin's Configuration → General tab.
- In Allowed Categories, select one or more categories.
- Save Changes.
Every product in those categories is treated as prescription‑required. The rule is applied as each product is saved, so newly added products in a gated category are covered automatically.
➡ See General Settings.
Empty ≠ all
Leaving Allowed Categories empty does not gate all products. With no categories chosen, only products you've individually marked as Prescription required are gated.
How the two rules interact
| Product marked required? | In a gated category? | Result |
|---|---|---|
| Yes | — | Gated |
| — | Yes | Gated |
| Yes | Yes | Gated |
| No | No | Freely purchasable |
A product only needs to match one rule to require a prescription.
Gated vs. free products side by side
In the demo pharmacy, antibiotics, inhalers, insulin, and blood thinners are gated, while PPE and vitamins are not:
Verifying a product is gated
- Open the product on the storefront.
- Confirm the Prescription Required label appears (per your Labels & Display positions).
- Add it to the cart and go to checkout — the Attach Prescription box should appear and block Place Order until a file is attached.
If the label doesn't appear, check: the master toggle is on, the product is marked or in a gated category, and a display position is set for that page.