Marketplace Reviews & Ratings
The Marketplace Reviews & Ratings feature allows the admin to manage customer reviews and ratings submitted for vendor products across the marketplace.
Manage Customer Reviews & Ratings
The admin can review and control feedback submitted by customers for vendor products.
Key Features
- Admin can approve or disapprove:
- Product reviews
- Product ratings
- Only approved reviews and ratings are visible on the storefront.
- Vendors can view approved customer feedback from their vendor dashboard.
- Helps maintain review quality and build customer trust.
Navigation Path
- Marketplace → Reviews & Ratings
Review Management Interface
The review management section displays:
- Customer name
- Vendor name
- Product name
- Rating
- Review message
- Approval status
- Action options (Approve / Disapprove)
Reference Media:
Summary – Marketplace Reviews & Ratings
- Centralized control over customer reviews and ratings
- Approval-based visibility ensures quality content
- Vendors can view feedback related to their products
- Improves marketplace transparency and credibility