Vendor Queries Management
The Vendor Queries Management feature allows vendors to raise questions or concerns directly to the marketplace admin.
Manage Vendor Queries
This section provides a dedicated interface for handling vendor inquiries.
Navigation Path
- Marketplace → Queries
Vendor Query List
The admin can view all queries raised by vendors, including:
- Vendor name
- Query subject
- Query message
- Date of submission
This helps the admin track and manage vendor communications efficiently.
Reply to Vendor Queries
- Admin can respond to vendor queries directly from the admin panel.
- Click the Reply button against a specific query.
- The response is sent to the vendor for further communication or clarification.
Summary – Vendor Queries Management
- Vendors can communicate directly with the admin
- Admin can view and manage all vendor queries from a single location
- Enables faster resolution of vendor issues
- Improves vendor–admin communication within the marketplace