Customer Order Placement – WooCommerce Marketplace

This guide explains the customer order placement process in the WooCommerce Marketplace and highlights how seller information is displayed at different stages.

Seller Discovery on Storefront

Before placing an order, customers can identify and choose products from specific sellers.

Seller Filter on Product Listing Page

• Customers can filter products based on seller/vendor on the shop or listing page.
• This helps customers find products from a preferred seller easily.
• Seller-based filtering improves product discovery in a multi-vendor marketplace.

Seller Information on Product Page

• Each product page displays seller information when the product belongs to a vendor.
• Seller details may include:
  • Seller name
  • Seller store link
• Customers can click the seller name to visit the seller profile page.

Steps to Place an Order

1. Add Product to Cart

• Customer selects the desired product from the storefront.
• Clicks Add to Cart.

2. View Cart

• After adding products, the customer can view the cart page.
• Seller name is displayed for each product added to the cart.
• Customers can easily identify which seller each product belongs to.

3. Proceed to Checkout

• Click Proceed to Checkout to navigate to the checkout page.
• Checkout blocks display:
  • Order summary
  • Billing details
  • Shipping details
• Seller information remains visible for vendor products.

4. Order Confirmation

• After successful order placement, the Order Received page is displayed.
• Order details include:
  • Ordered products
  • Total amount
  • Shipping information
  • Seller name for each product

Seller Visibility on Order Details Page

• Customers can view seller information from:
  • My Account → Orders
  • Order detail page
• Seller name is displayed against each product in the order.
• This ensures transparency in multi-vendor order fulfillment.

Notes

• The order placement process works for both admin products and vendor products.
• Seller-related information is displayed consistently across:
  • Product listing page
  • Product page
  • Cart page
  • Checkout page
  • Order confirmation and order details page
• This enhances trust and clarity for customers shopping in a multi-vendor marketplace.