Order Management

This section allows the admin to import and manage eBay marketplace orders directly within the WooCommerce store, ensuring a centralized order processing workflow.

Importing Orders from eBay

The admin can manually fetch orders from the eBay store to the WooCommerce store using specific date ranges.

  • To manage orders, navigate to WC eBay Connector → Manage Orders.
  • This section provides a dedicated tab for initiating order imports.

Import Orders

How to Import eBay Orders

  • Click on the Import Orders from eBay button.
  • The admin must define the Start Time From and Start Time To to specify the order creation period.
  • Click the Start button to begin the data retrieval process.
  • Once processed, the orders will be listed within the WooCommerce store for further management.

Tracking Order Sources

To simplify management, the WooCommerce Orders list includes an Order Source column.

Order Source

  • This allows the admin to quickly identify whether an order originated from the WooCommerce store or the eBay marketplace.
  • This feature helps in efficient order tracking and inventory reconciliation.

Automatic eBay Order Synchronization

The admin can configure the module to automatically fetch orders from eBay at regular intervals.

  • To enable this, navigate to WC eBay Connector → eBay Settings → General Settings.
  • Toggle the Auto Order Import option to enabled.
  • The system executes an automatic check every 10 minutes and retrieves all orders placed within the last 15 minutes.

Auto Order Import

[!IMPORTANT] To ensure correct order mapping, all associated products must be pre-imported or synchronized before real-time order import can function.

Configuring Default Order Status

The admin can define a specific status for orders arriving from the eBay marketplace.

  • Navigate to WC eBay Connector → eBay Settings → General Settings.
  • Locate the eBay Imported Order Status field.
  • Select the preferred status (e.g., Processing, On Hold, Completed) that should be applied to all imported eBay orders.

Order Status

Support & Resources

Thank you for choosing WooCommerce eBay Connector by Webkul! Here are some useful links to help you get the most out of the module:

  • Live Demo – Experience the plugin in action.
  • Buy Now – Purchase the plugin from the Webkul store.
  • Related Extensions – Discover additional plugins to enhance your eCommerce operations.
  • License Activation Guide – Step-by-step instructions on activating your plugin license.
  • Get Support – Need assistance? Create a ticket and our support team will help you ASAP.