WordPress · Kitchen and Customer Screen for Restaurant POS · User Guide
Kitchen and Customer Screen for Restaurant POS
Complete restaurant kitchen display documentation to send every POS ticket straight to the kitchen, move it through On Hold, Preparing and Completed on a shared screen, and keep diners informed on a customer screen in the same moment.
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Why Kitchen and Customer Screen for Restaurant POS is the complete restaurant kitchen display system
One add on turns your WooCommerce Point of Sale into a working kitchen, from the moment the cashier sends a ticket to the moment the diner sees that the plate is ready.
Live Kitchen Display
A shared board holds every ticket in On Hold, Preparing and Completed columns, updates on every screen the instant anyone touches a card, and needs no page refresh.
Customer Order Screen
A public display shows diners which order numbers are being prepared and which are ready to collect, with your own wording under each one.
Dine In And Take Away
Send a seated table straight to the kitchen before the bill is raised, or tick one box on the payment page so a take away ticket reaches the kitchen the moment it is paid.
Drag Between Statuses
Chefs move a ticket by dragging the card into the next column or by tapping one button, and can send a ticket back a step when something has to be remade.
Kitchen Notes And Receipts
Attach a preparation note to any ticket at the counter, read it on the kitchen card, and print a kitchen receipt listing only the product names and quantities.
Dedicated Kitchen Role
A Kitchen User account signs in at your own kitchen address and sees the order board only, with no access to the WordPress admin or the till.
Promotional Slideshow
Fill quiet moments with your own images or a looping video, keep a menu board beside the order list, and run a second strip of images along the bottom.
Firebase Or Socket
Choose a hosted Firebase database or the Point of Sale Node server as the live channel between the till, the kitchen and the customer display.
One Screen Per Outlet
Every outlet keeps its own kitchen queue, its own customer screen address and its own artwork, so a second branch never sees the first branch tickets.
Install As An App
The kitchen board ships as an installable web app with your own name, colours and icons, so a tablet on the pass opens it full screen in landscape.
Clear Ticket Numbering
Kitchen tickets carry their own short number alongside the WooCommerce order number, so the kitchen and the counter always call the same ticket.
Browser Alerts Both Ways
The kitchen is alerted when a new ticket lands and the counter is alerted when the kitchen sends a plate out, using ordinary browser notifications.
What's New in v2.0.0
- Redesigned kitchen screen and POS kitchen tabs — rebuilt to follow dark mode, light mode and the Point of Sale theme colours
- Drag and drop between statuses — move a ticket by dragging its card into the next column on the kitchen screen
- Order search on the kitchen screen — find a ticket by its order number, its POS order number or its table
- Tablet and mobile layouts — alignment and responsive issues on tablets and phones fixed
- A steadier Socket channel — duplicate real time socket connections and listeners fixed
Earlier releases
- 1.2.1 — multisite compatibility.
- 1.2.0 — Socket and Firebase configured from the admin, Socket support, real time notifications on the kitchen and POS screens, and compatibility with WooCommerce Point of Sale 6.3.2.
- 1.1.0 — kitchen receipt printing on the Kitchen Orders tab, POS theme colours, High Performance Order Storage support, and compatibility with WooCommerce Point of Sale 5.1.0.
- 1.0.0 — initial release.